Capability & compliance
Who we are, what we do, and the paperwork behind it
The short version for procurement and compliance teams: our mission, our core capabilities, how to identify us, and the credentials we hold. Each credential is listed with its issuer and expiry, and only once it has been issued.
Our mission
To move the materials healthcare runs on dependably and accountably: every pickup accounted for, every handoff documented, and live dispatch that tells you plainly what it can and cannot do.
Accountable custody
Every package is scanned at every handoff, and a correction adds to the record instead of rewriting it.
Honest commitments
We promise the windows we accept, not the windows requested, and we say so when a lane is outside what we can do.
Privacy by design
Nobody sees patient or client detail their job does not need, including our own couriers.
Respect for the field
Couriers and phlebotomists are trained, equipped and heard. The service is only as good as the people carrying it.
Core competencies
Managed courier services
Our platform and 24/7 dispatch desk run around a client's own couriers and vehicles.
Managed phlebotomy services
Scheduling, routing and dispatch for a client's own phlebotomy team, with collection linked to transport.
Medical specimen transport
Scheduled, same-day and STAT routes with temperature-appropriate packaging and package-level custody.
Pharmaceutical delivery
Authorized-receipt delivery for pharmacies, clinics and long-term care.
Equipment & supply logistics
Delivery, retrieval and returns with asset and condition checks.
Interfacility logistics
Standing runs between hospitals, labs, clinics and care sites.
Mobile phlebotomy
Collection at patient homes, facilities and offices, with transport to the designated laboratory.
Dispatch & tracking platform
Customer portal, field app and dispatch board sharing one custody record, with AI-assisted order intake.
What sets us apart
- One platform from order to proof: portal, dispatch board, field app and custody record are the same system.
- Qualification-aware assignment: the engine checks certifications, handling and capacity before a job is offered.
- Managed services nationwide, with directly managed field teams in New Jersey, New York City and Philadelphia.
- Performance reported against accepted windows with defined denominators, cancellations and failures shown separately.
Certifications & compliance
Each credential below names who issued it and when it expires. Some obligations — HIPAA and OSHA among them — are not certifications at all; there, we list the program or training that meets the standard rather than a badge that does not exist.
Credentials are listed here, with the issuing body and expiry, as they are issued. Until then, ask us for the specific training records, insurance certificates and agreements that apply to your materials and lanes.
Certificates of insurance, training records and Business Associate Agreements are available on request.