# FirstCare Logistics

> FirstCare Logistics is a full-service medical logistics company: medical specimen transport, pharmaceutical delivery, equipment and supply logistics, interfacility logistics, managed healthcare logistics and mobile phlebotomy, launching across New Jersey, New York City and the Philadelphia region with documented chain of custody on every handoff.

FirstCare Logistics is a full-service medical logistics company: medical specimen transport, pharmaceutical delivery, equipment and supply logistics, interfacility logistics, managed healthcare logistics and mobile phlebotomy and specimen collection for hospitals and health systems, pharmacies, laboratories, clinics, long-term care, home health and equipment and supply providers, launching across New Jersey, New York City and the Philadelphia region. Services are provided under written service agreements; a request is not a confirmed commitment until dispatch accepts it against real capacity. No universal delivery time is promised.

## Services

- [Specimen transport from collection site to laboratory, documented at every handoff](https://firstcarelogistics.com/services/medical-specimen-transport): Collection-site-to-lab and interfacility specimen movement for laboratories, practices, facilities and health systems. Handling protocol, receiving cutoff, package identifier, custody events and required temperature evidence are defined before the first pickup.
- [Pharmacy-to-facility, interfacility and approved patient-directed medication delivery](https://firstcarelogistics.com/services/pharmaceutical-delivery): Medication, infusion and biologic delivery under your shipper protocols, with authorized receipt, failed-delivery handling and return instructions defined in advance. Transportation only: we do not dispense, and controlled substances require explicit acceptance criteria.
- [Medical equipment logistics and healthcare supply delivery](https://firstcarelogistics.com/services/equipment-supply-logistics): Device transfers, deliveries, retrieval and approved returns, plus consumables, PPE, collection kits and replenishment between approved locations. Asset identifiers, counts, purchase-order references and condition evidence travel with every shipment.
- [Defined lanes between the sites your organization runs](https://firstcarelogistics.com/services/interfacility-logistics): Contracted movement of specimens, medications, equipment, supplies and records between collection sites, laboratories, pharmacies, warehouses and care locations, on recurring routes or dedicated lanes with the same custody standard as every other FirstCare shipment.
- [One accountable partner for your specimen, pharmacy, equipment and supply network](https://firstcarelogistics.com/services/managed-logistics): For organizations with fragmented transport across sites, we assess the network, design routes, coordinate the workforce, run dispatch and report on performance, with a scoped operations agreement that separates management fees from delivery costs.
- [Professional specimen collection brought directly to your patients, at home or in your facility](https://firstcarelogistics.com/services/mobile-phlebotomy): Certified mobile phlebotomists come to the patient, whether that is a private home, a skilled nursing facility, an assisted living community or your office. Services include on-site blood draws, homebound patient visits and coordinated collection for facility partners, with specimen transport to the designated laboratory linked to every visit.

## Company

- [Four ways to move any eligible shipment](https://firstcarelogistics.com/delivery-options): Delivery options are how a shipment moves, not what it is. Each option applies to specimens, pharmaceuticals, equipment and supplies where the material and the lane are supported. A submitted request becomes a commitment only when dispatch accepts it against real capacity.
- [Built around the operational buyer, not the brochure](https://firstcarelogistics.com/industries): Procurement, supply-chain, pharmacy, laboratory and clinical operations teams each have a different failure point. We start with the one that costs you most, then prove the service on a single lane before expanding.
- [Launching across New Jersey, New York City and the Philadelphia region](https://firstcarelogistics.com/service-areas): Serving all of New Jersey, all five New York City boroughs, and Philadelphia and nearby counties. Every FirstCare service, including mobile phlebotomy, is connected to each region, with service-specific availability confirmed during booking. Coverage outside this footprint can be evaluated through a quote request.
- [Medical logistics across all of New Jersey](https://firstcarelogistics.com/service-areas/new-jersey): Statewide launch coverage: every New Jersey county, from the Hudson waterfront to the Delaware Bay shore. Scheduled routes, same-day and STAT delivery, dedicated coverage and mobile phlebotomy for laboratories, pharmacies, hospitals, clinics, long-term care and home health organizations.
- [Medical logistics across all five New York City boroughs](https://firstcarelogistics.com/service-areas/new-york-city): Launch coverage for Manhattan, Brooklyn, Queens, the Bronx and Staten Island: specimen transport, pharmaceutical delivery, equipment and supply logistics, interfacility lanes and mobile phlebotomy, with crossings, tolls and building access built into every accepted window.
- [Medical logistics in Philadelphia and nearby counties](https://firstcarelogistics.com/service-areas/philadelphia-region): Launch coverage for Philadelphia, coordinated with South Jersey lanes for interstate movement of specimens, medications, equipment and supplies, plus mobile phlebotomy where collection staff are confirmed.
- [A portal, a field app and a dispatch board that share one custody record](https://firstcarelogistics.com/technology): Built for operations people across every shipment category. Forms adapt to what you are sending: equipment users never see specimen fields, and specimen requests never ask for a serial number. Nothing about a job is visible to anyone who is not authorized to see it.
- [Evidence when something goes right, and when it goes wrong](https://firstcarelogistics.com/quality-handling): A custody record you can audit, incident cases with owners and deadlines, materials classified before service, and a clear line between what our field staff decide and what your laboratory, pharmacy or equipment owner decides.
- [About FirstCare Logistics](https://firstcarelogistics.com/about): A full-service medical logistics company for New Jersey, New York City and the Philadelphia region, moving specimens, pharmaceuticals, equipment and supplies and bringing mobile phlebotomy to patients at home and in facilities.
- [Questions healthcare operations teams ask before switching logistics partners](https://firstcarelogistics.com/faq): Straight answers on what we carry, custody, temperature control, mobile phlebotomy, pricing and coverage.

## Contact

- [Request a route assessment](https://firstcarelogistics.com/request-a-quote)
- [Contact](https://firstcarelogistics.com/contact)
- Dispatch: dispatch@firstcarelogistics.com
- Sales: sales@firstcarelogistics.com
- Support: support@firstcarelogistics.com
- Billing: billing@firstcarelogistics.com
- Customer portal (active clients only): https://portal.firstcarelogistics.com

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